Employee Assistance Programs (EAP) in Adelaide

PeopleSense: Psychology & Wellbeing by Altius delivers trusted Employee Assistance Programs in Adelaide, supporting organisations with confidential, employer-funded counselling for employees and their immediate families. As a leading employee assistance program Adelaide provider, our services are delivered by qualified psychologists, ensuring high-quality, evidence-based care. Sessions are available in person at our Adelaide CBD clinic, by phone, or via telehealth across South Australia

EAP Support Covered Under One Adelaide Program

PeopleSense by Altius provides a complete employee assistance program Adelaide organisations can rely on, combining confidential counselling for employees with dedicated support for managers. All employee assistance program services are delivered by experienced psychologists, ensuring consistent clinical quality across every interaction.

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Existing customers

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Psychological Counselling for Adelaide Employees and Their Families

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Our employee assistance program SA service allows Adelaide employees and their immediate family members to access confidential counselling for both personal and work-related concerns. As one of the trusted EAP providers Adelaide businesses choose, we support individuals with:

Depression and anxiety
Stress management
Family or relationship problems
Children’s and adolescents’ mental health
Workplace issues such as bullying, conflict, or redundancy
Alcohol or other substance use concerns
Grief and loss
Trauma
Other personal or work-related challenges

Sessions are available face-to-face at our Adelaide CBD clinic (Level 8, 108 King William Street, Adelaide SA 5000), or via telehealth for employees across South Australia. All EAP counselling Adelaide services are strictly confidential, with no information shared with employers unless there is a significant safety concern.

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Supporting Adelaide Managers Through the Manager Assistance Program (MAP)

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Our Manager Assistance Program (MAP) is designed to support Adelaide managers and team leaders in handling complex workforce challenges. Delivered by senior psychologists at short notice, MAP is a core part of our employee assistance programs services.

MAP helps managers navigate:

Fitness-for-work concerns
Difficult behaviour or interpersonal conflict
Mental health risks within teams
Change management and workplace transitions
WHS/OHS responsibilities

This ensures leaders have practical, expert guidance when they need it most, minimising disruption and enhancing team outcomes.

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In-Person EAP Appointments in Adelaide CBD

Our centrally located Adelaide clinic offers convenient access to EAP services Adelaide organisations depend on:

Level 8, 108 King William Street, Adelaide SA 5000
1800 258 487

As part of our employee assistance program South Australia network, telehealth sessions are available via phone or Microsoft Teams for employees who prefer remote access or are located outside the CBD.

Altius Adelaide

Level 8, 108 King William Street,

Adelaide SA 5000,

Australia

Get Directions

Monday: 9 am - 5 pm

Tuesday: 9 am - 5 pm

Wednesday: 9 am - 5 pm

Thursday: 9 am - 5 pm

Friday: 9 am - 5 pm

Saturday: Closed

Sunday: Closed

When Is It Time for Your Adelaide Organisation to Invest in an EAP?

If you’re considering an employee assistance program Adelaide solution, there are clear signs that support could benefit your workforce:

Increased unplanned leave or absenteeism
Growing workplace conflict or team tension
Managers feeling unequipped to manage employee mental health
Periods of organisational change such as restructures
Exposure to critical incidents or high-pressure environments

An employee assistance program helps organisations respond early, supporting wellbeing before issues escalate and impact productivity or engagement.

Psychologist-led care you can trust

All sessions are delivered by qualified psychologists using evidence-based approaches, ensuring consistent quality across all EAP SA services.

Full-service support offering

Our employee assistance programs services extend beyond counselling to include MAP, welfare checks, critical incident response, and workplace wellbeing programs.

National scale with local access

We combine a national network of psychologists with local Adelaide access, offering both in-person appointments and telehealth options across South Australia.

Getting Started With EAP in Adelaide

For employers:
Set up an employee assistance program Adelaide package by contacting the PeopleSense: Psychology & Wellbeing by Altius team via the enquiry form. Programs can be tailored to suit organisations of all sizes.

For employees:
Once your employer is registered, you can book sessions through the PeopleSense portal. Choose between attending the Adelaide CBD clinic or accessing support via phone or Microsoft Teams.

Appointments are available during business hours and into the early evening. For urgent support, psychologists are available 24/7 on 1300 307 912.

“ The service provided a valuable support system for our employees, helping them manage both work and personal challenges effectively. ”

- Customer

“ Knowing that confidential support was available made a huge difference to staff wellbeing and engagement. ”

- Customer

“ The professionalism and responsiveness of the psychologists ensured managers felt supported during complex workplace situations. ”

- Customer

An employee assistance program includes confidential counselling for employees and their immediate families, along with manager support through MAP. It can also include critical incident response, welfare checks, and wellbeing programs. Services are delivered in person or via telehealth across South Australia.

Employees can attend sessions at our Adelaide CBD clinic located at Level 8, 108 King William Street, Adelaide SA 5000. Telehealth services are also available for those across South Australia who cannot attend in person.

MAP is designed for managers and team leaders who need support navigating complex workforce challenges. It provides expert guidance on issues such as employee wellbeing, conflict, fitness-for-work concerns, and WHS obligations.

Yes. Our employee assistance program SA includes telehealth sessions via phone or Microsoft Teams, ensuring access for employees throughout South Australia.

Appointments are typically available within 1–2 business days. For urgent situations, support is available 24/7 on 1300 307 912.

The employer funds the employee assistance program, so employees and eligible family members can access sessions at no cost. If allocated sessions are exceeded, additional support can be arranged privately.

Yes. Altius works with organisations of all sizes and can customise an employee assistance program to suit the needs and scale of your business.

A welfare call is a proactive support service arranged by an employer when there are concerns about an employee’s wellbeing. A qualified psychologist contacts the employee to assess their situation and provide appropriate support or referrals.

If you’re looking for a reliable employee assistance program Adelaide organisations trust, the PeopleSense by Altius team is here to help.

EAP Support Covered Under One Adelaide Program

New customers

Existing customers

Psychological Counselling for Adelaide Employees and Their Families

Supporting Adelaide Managers Through the Manager Assistance Program (MAP)

In-Person EAP Appointments in Adelaide CBD

Altius Adelaide

When Is It Time for Your Adelaide Organisation to Invest in an EAP?

What Sets PeopleSense by Altius Apart as an Adelaide EAP Provider

Getting Started With EAP in Adelaide

What Clients Say About PeopleSense by Altius

Frequently Asked Questions About EAP in Adelaide

Connect With Our Adelaide EAP Team Today