Rehabilitation Services by Altius

Workplace rehabilitation services help people recover from injury or illness and safely remain at, or return to, work.

Occupational rehabilitation providers work with the individual, their employer, insurer and treating health professionals to understand their capacity for work, identify barriers to recovery and develop practical strategies that support a safe and sustainable return to work.

At Rehabilitation Services by Altius, our multidisciplinary team of Occupational Therapists, Physiotherapists, Exercise Physiologists, Nurses and Rehabilitation Counsellors provides support for people recovering from physical and psychological injuries. Our rehabilitation providers work through the physical, medical, psychological, social and vocational complexities that can influence recovery and return to work, with services delivered across more than 90 locations throughout Australia. The team of experts and our national presence enables us to work collaboratively with individuals, employers, insurers, and treating health professionals to achieve positive and sustainable return to work outcomes.

Workplace rehabilitation services vary depending on an individual’s injury or illness, their capacity for work and whether they are returning to their existing employer or need support to find alternative employment.

Rehabilitation Services by Altius provides a range of occupational rehabilitation services, including:

• Same Employer Services – supporting people with physical or psychological injuries to recover and return safely to their existing workplace.
• New Employer Services – vocational assessment, job seeking, career planning and retraining support where returning to the pre-injury employer or role is no longer suitable.
• Workplace assessments – assessing job demands, workplace conditions and suitable duties against an individual’s current capacity.
• Functional Capacity Assessments (FCA) – evaluating physical and psychological capacity to safely perform work-related activities.
• Vocational assessments – identifying transferable skills, employment options and realistic vocational pathways.
• Rehabilitation Case Management – coordinating support between the individual, employer, insurer, and treating practitioners to facilitate recovery, manage return to work goals and support sustainable return to work outcomes.
• Life insurance and income protection rehabilitation – supporting recovery, function and return-to-work outcomes for people with eligible claims.
• Veteran, lifetime care and complex injury rehabilitation – tailored rehabilitation and support for people with complex or long-term needs.

The services recommended will depend on the individual, their goals and the requirements of the relevant workers' compensation, insurance or rehabilitation scheme.

Occupational rehabilitation may be appropriate when an injury or illness makes returning to work more complex or when additional support is needed to achieve a safe and sustainable return to work.

This may include people who:

• are unable to immediately return to their usual duties following a physical or psychological injury
• need suitable or modified duties, workplace adjustments or changes to their hours while they recover
• are experiencing medical, physical, psychological, vocational or workplace barriers that are affecting their recovery or return to work
• require additional support coordinating their recovery with their employer, insurer and treating health professionals
• are unable to return to their previous role or employer and need vocational assessment, retraining or support to identify alternative employment.

Rehabilitation Services by Altius works with individuals, employers, insurers and treating teams to identify barriers early and develop practical strategies that support recovery and safe, sustainable work outcomes.

Occupational rehabilitation can support people recovering from a wide range of physical and psychological injuries and illnesses where their condition affects their capacity to work.

This may include:

• musculoskeletal injuries
• physical injuries following an accident
• psychological injuries or mental health conditions
• complex or severe injuries
• other illnesses or conditions that affect a person’s functional capacity.

At Rehabilitation Services by Altius, the focus is not only on the diagnosis, but on how the condition affects the individual’s ability to perform their work and what practical support, workplace adjustments and strategies may help them recover and participate safely in employment. If your situation is more specific, get in touch with our team to discuss what type of support applies.

The effectiveness of occupational rehabilitation is measured by the progress and outcomes achieved for the individual.

Depending on the rehabilitation program, this may include:

• returning to work safely and sustainably
• remaining at work during recovery
• progressing towards pre-injury hours and duties
• improving physical or psychological function
• identifying and overcoming barriers to recovery
• successfully transitioning to suitable alternative employment
• improving independence and participation in everyday activities.

Altius reports a 94.1% return-to-work rate for same-employer cases, 4.6 percentage points above the industry average of 88.9% in 2025, backed by a team of more than 1,000 allied health and medical experts across over 100 disciplines, and more than 600,000 people supported through its injury support services to date.

Workplace rehabilitation, also known as occupational rehabilitation, helps someone with an injury or illness recover and participate safely in work.

An occupational rehabilitation provider acts as an independent rehabilitation professional, helping connect the injured person, their employer, insurer and treating health professionals throughout the recovery and return-to-work process.

This can involve assessing the workplace and the individual’s capacity for work, identifying suitable duties, addressing barriers to recovery, coordinating with treating practitioners and developing and monitoring a return-to-work plan.

At Rehabilitation Services by Altius, our goal is to support recovery while helping people achieve safe, sustainable and meaningful work outcomes.

The occupational rehabilitation process is tailored to each individual, but will generally begin with understanding the person’s injury or illness, current capacity, work requirements and recovery goals.

Depending on the circumstances, the process may include:

1. Initial assessment – understanding the person’s health, work situation, current capacity and barriers to recovery.
2. Workplace assessment – reviewing the physical, psychological and functional demands of the role and workplace.
3. Suitable duties identification – identifying duties that can be performed safely within the person’s current capacity.
4. Return-to-work planning – developing a practical plan for returning to work, which may involve gradually increasing hours, duties or responsibilities.
5. Stakeholder coordination – working with the individual, employer, insurer and treating health professionals to maintain a coordinated approach to recovery.
6. Monitoring and review – regularly reviewing progress, addressing emerging barriers and adjusting the plan as capacity improves.
7. Vocational support where required – exploring alternative roles, retraining or new employment when returning to the pre-injury role or employer is not suitable.

At Rehabilitation Services by Altius, the exact process is tailored to the individual’s needs and the requirements of the relevant compensation or insurance scheme.

Rehabilitation Services by Altius operates as an independent workplace rehabilitation provider.

We are often engaged by an insurer or employer to provide occupational rehabilitation services, but our role is to work collaboratively with everyone involved in the recovery and return-to-work process.

Depending on the individual’s circumstances, a rehabilitation consultant may communicate with their employer, insurer, treating doctor and other health professionals to understand their current capacity, identify suitable work options, coordinate rehabilitation activities and address barriers that could delay recovery.

This collaborative approach helps ensure everyone has a clear understanding of the rehabilitation plan and is working towards a safe and sustainable outcome.

Rehabilitation Services by Altius provides workplace and occupational rehabilitation services across Australia.

Our national team operates from more than 90 locations, including metropolitan and regional areas, and can also provide remote rehabilitation support through telehealth where appropriate.

This national footprint enables us to support individuals, employers and insurers across Australia while drawing on local rehabilitation consultants who understand the workplaces, communities and employment markets in their region.