Physical Incident Investigations
Physical workplace incidents can have significant impacts on workers, operations, and organisational risk. Our investigators provide comprehensive reviews that identify not only what occurred, but the underlying factors that allowed the event to happen.
We investigate a broad range of physical safety incidents, including:
- Workplace injuries and illnesses
- Equipment, plant, machinery, and structural failures
- Unsafe acts, hazardous conditions, and environmental risks
- High-potential near misses
- Contractor and third-party incidents
- Serious incidents requiring regulatory reporting or review
Our ICAM-trained investigators examine the interactions between people, systems, processes, equipment, and organisational controls to identify both immediate and root causes. This systems-based approach helps organisations understand where improvements are required and supports the implementation of effective preventative measures.
Through detailed analysis and practical recommendations, we help organisations strengthen safety performance, improve compliance, and reduce the likelihood of future incidents.
Psychological & Psychosocial Incident Investigations
Psychological and psychosocial incidents often involve complex workplace dynamics and require a specialised, sensitive, and impartial approach. Workplace Health & Safety by Altius combines workplace health and safety expertise with psychological and behavioural expertise to deliver investigations that are both rigorous and compassionate.
We investigate matters including:
- Workplace bullying and harassment
- Discrimination and inappropriate workplace behaviour
- Interpersonal conflict and behavioural concerns
- Work-related stress and workload pressures
- Psychological injury claims
- Psychosocial hazards and workplace culture concerns
- Trauma-related workplace events
Our investigators apply structured evidence-gathering processes together with trauma-informed practices to ensure all participants are treated fairly, respectfully, and consistently throughout the investigation process.
By focusing on facts, risk factors, and organisational systems, we help organisations understand the contributing causes of psychosocial incidents and identify opportunities to improve workplace culture, psychological safety, and compliance with psychosocial risk management obligations.
Factual Investigations
Workplace Health & Safety by Altius provides independent factual investigations to establish a clear and reliable understanding of workplace matters where objective evidence gathering is required.
These investigations are particularly valuable when there are competing accounts, sensitive allegations, workers compensation considerations, insurer requirements, or a need to understand the facts before determining an appropriate course of action.
Our role is to gather, test, and present relevant evidence in a fair, impartial, and structured manner. We do not determine liability, make disciplinary decisions, or provide legal or clinical opinions. Instead, we provide an evidence-based account of the circumstances to support informed organisational, insurer, and claims-related decision-making.
Our factual investigations may include:
- Referral assessment, scoping, and investigation planning
- Interviews with claimants, respondents, managers, witnesses, and other relevant parties
- Collection of signed statements and documented evidence where required
- Review of emails, policies, procedures, incident records, and workplace documentation
- Development of factual timelines and event chronologies
- Assessment of consistency, corroboration, and evidentiary gaps
- Preparation of a comprehensive, non-determinative investigation report
Our investigators operate in accordance with the principles of independence, procedural fairness, confidentiality, cultural safety, and trauma-informed practice. This ensures workplace matters are managed professionally and sensitively while providing organisations with a clear, defensible factual record to support decision-making.
