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Psychosocial Risk Management
Psychosocial hazards—like workplace conflict, overwhelming workloads, unclear roles, and poor organisational culture—could threaten your team’s mental and physical health, leading to increased absenteeism and employee turnover. These issues don’t just harm individuals; they disrupt operations, slash productivity, and put your business at risk.
Psychosocial Risk Management identifies and tackles these risks head-on, using evidence-based tools and methods to gain deep workplace insights and craft tailored solutions. By addressing the root causes, we help you build a safer, healthier, and more productive work environment—reducing absenteeism, retaining talent, and ensuring compliance with Australian workplace safety laws.
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Psychosocial Risk Assessment
Businesses have a primary duty to safeguard their employees against psychosocial risk. Psychosocial hazards are aspects of work and situations that may cause a stress response, which in turn can lead to psychological or physical harm. They may include such factors as role overload, poor support from managers, remote or isolated work, exposure to traumatic events or workplace violence, bullying and harassment.
Altius will conduct an assessment that is focused on identifying and evaluating psychological hazards and risks within the workplace, and report on the findings or areas recommended for continual improvement. Our team of WHS experts, organisational psychologists, and allied health professionals provide an integrated approach to identifying psychosocial risk and providing tailored solutions to address the source of the risk.
When organisations manage psychosocial hazards proactively:
- They can reap the benefits of employee engagement and morale, improved performance and productivity and a reduction in worker turnover.
- They’ll comply with WHS regulations and successfully navigate workplace inspections by WHS regulatory bodies (such as Safe Work Australia).
- It reassures employees that your organisation’s WHS policies and procedures have their best interests at heart.
- Claims associated with work-related mental health conditions will be reduced.
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Work Design
Good Work Design (or Work Redesign) is the foundation of a thriving, high-performing workplace. It identifies the optimal physical, biomechanical, cognitive and psychosocial aspects of work and designs work in alignment with these, whilst considering individual differences.
Poorly designed work—characterised by excessive work demands, limited autonomy, low variety, role ambiguity and inadequate support—can negatively affect worker health, wellbeing and job satisfaction. These challenges not only impact individual health but can also hinder business success, leading to increased costs from injuries, absenteeism, turnover, and regulatory risks.
Ensuring good work design is more than just best practice—it’s a critical strategy for managing psychosocial risks at the core and meeting workplace health and safety obligations. The Work Design Service helps organisations assess and improve work design by addressing factors using the SMART work design framework.
Organisational Psychologists and Psychologists collaborate with leaders and employees to assess work design using validated psychometric assessments and implement tailored, practical solutions that cultivate a healthier, more engaged workforce.
Frequently Asked Questions
Safe Work Australia has identified the psychological risk factors that organisations should prioritise to assess and manage:
- Role overload with high workloads or job demands
- Low workload or job demands
- Low job control
- Poor support from supervisors, managers or co-workers
- Conflict or poor workplace relationships between workers, supervisors, managers and co-workers
- Role conflict or lack of role clarity
- Poor organisational change consultation
- Inadequate reward and recognition
- Poor procedural justice
- Hazardous physical working environments
- Remote or isolated work
- Exposure to traumatic events
- Workplace violence and bullying
- Harassment including sexual harassment