Conflict Coaching
Break the ‘But They Started It’ cycle with expert Conflict Coaching for Aussie teams that actually works.
Stuck in a workplace clash that’s going nowhere?
Resolve conflicts faster with 1:1 coaching.
Consider this: when you’re deep in a dispute, your brain clings to your version of events. You replay the same arguments. You assume the worst. That “they’re the problem” story keeps you trapped in a loop of frustration, missed deadlines, and awkward pantry run-ins.
Our conflict coaches – registered psychologists and accredited mediators – give you the tools to:
- Spot the blind spots that may be distorting your view of the conflict
- Rewrite unhelpful narratives (“What if they’re not trying to sabotage me?”)
- Choose responses that de-escalate, not inflame
- Provide you with skills to improve communication, influence and conflict resolution
- Future-proof relationships (so one clash doesn’t poison future projects)
Why This Works for Aussie Organisations:
- Led by Pros: No rookies. No jargon. Just conflict coaches who are psychologists or allied health professionals who are trained or experienced mediators.
- Stop Small Sparks Becoming Bushfires: Tackle tensions early – before HR dramas, legal bills, or “I quit” emails hit your inbox.
- Fix the System, Not Just the Screamers: We don’t just Band-Aid arguments. We teach your team to navigate clashes without collateral damage.
Bottomline:
Conflicts drain Aussie businesses of 129,500 working days yearly – equivalent to $40M+ in wages alone. Yours does not have to suffer this fate.
Facilitated Discussion
Stop misunderstandings before they become disasters. When tensions rise between employees, talking it out isn’t enough. You need a structured, neutral space to cut through the noise. Facilitated Discussions act as your short-term conflict resolution lifeline—ideal for disputes over processes, return-to-work plans, or communication breakdowns.
How It Works: Clarity in 3 Steps
- Preliminary Meeting
An experienced mediator meets each party individually to identify the issues (no blame, no bias), to reach an agreement to attend the discussion, and to develop an agenda.
- Host the Conversation
The mediator guides a flexible, agenda-driven discussion where both sides voice concerns, explore options and collaborate on solutions to move forward.
- Lock In Results
Walk away with a signed agreement and a confidential outcomes report to make participants feel comfortable around what is shared.
Why go for Facilitated Discussions?
- Guarantee Neutral Ground
Our mediators aren’t “HR” or “management.” They’re objective allies focused on keeping discussions constructive and positive to ensure the environment is safe and supportive.
- Save Relationships (and Productivity)
Resolve clashes over duties, processes, or return-to-work plans before they escalate into absenteeism or turnover.
- Secure Productive Outcomes
Can support communication between the employee and employer in the case of injured employees to help achieve a healthy and safe return to work.
- Protect Confidentiality
What’s shared stays private. We create a safe space for honesty, so employees can focus on fixing issues—not fearing fallout.
Ideal For:
- Managers needing to resolve team friction without formal grievances.
- HR teams preventing minor disagreements from snowballing into costly claims.
- Employers guiding injured workers back to duties with zero awkwardness.
Let our experts turn tension into teamwork. Resolve Conflict Confidentially.
Mediation
Mediation Services
When workplace disputes drag on—even after you’ve tried HR or manager interventions—mediation cuts through the stalemate.
Experienced Mediators step in when:
- Colleagues clash over work styles, personalities, religious beliefs, political views, or cultural differences
- Return-to-work or workers’ compensation cases hit roadblocks
- Senior leaders, executives or board members deadlock
How our mediation works
Our Organisational Consultants (all registered Psychologists and Allied Health professionals) run structured, no-nonsense sessions that fix conflicts – not just talk about them.
The process:
- Pre-mediation session
We meet each party privately to:
- Map the real issues and barriers (not just the surface complaints)
- Break down unhelpful assumptions and challenge beliefs
- Get everyone committed to the mediation session
- Mediation session
We alternate between individual and joint sessions to:
- Uncover both sides of the story
- Reframe “win/lose” mindsets
- Build practical solutions that stick and explore options for agreement
- Outcome: a documented agreement that can be shared with insurers.
Executive Mediation Services
Got senior leaders tension? Boardroom blow-ups? Our accredited mediators specialise in high-stakes conflicts where egos and empires collide.
With 20+ years’ experience resolving clashes between senior leaders, we:
- Keep reputations intact while unpacking grievances
- Speed up resolutions with evidence-backed tactics
- Tailor every session to the group’s power dynamics
Why choose Altius?
- You get heard – and you get solutions
We facilitate real dialogue: not venting sessions, but actionable solutions where everyone’s needs get prioritised.
- No awkward “group hugs”
Our mediators control the room, keeping talks safe, focused and free of HR jargon.
- We’ve seen it all
Work style clashes. Cultural misunderstandings. Political tensions. Religious debates. Personality wars. We’ve resolved every type of workplace clash in every Australian industry.
